Until the release of this feature, we used two terms to describe invoices, depending on if they are paid or not: Invoices and receipts. One of the main problems of the users though, was the creation of quotes. It’s an organizational matter mostly. Until now, the professional (you) had to create an invoice, then the client would have to take a look, accept it and pay. What if the client had an objection though? They would have to send an email, then you would have to change the invoice and this process would be repeated again and again until the client was ready to pay. Now, you can mark invoices as quotes (that cannot be paid until they are accepted by the client).
With the way modern online businesses evolve, especially with the help of the Internet, contact with the client is gradually becoming less, more digital and ideally, the system you use should make all communications easy to find and manage. That’s why with the Quotes invoice, we have implemented a comment system with which, your client can leave questions / comments to you and you can reply to them until everyone is happy. Then you change the quote to an invoice, and the client can pay it. And of course, you get email notifications for new questions. This way the whole process is more simplified, the client does not have to send emails, just to view the invoice and add a comment. And you get to keep the conversation archived for future reference. Win-win.