Contact

Consulting and Development Services

If you are interested in retaining our services, you may contact us via the web-based form above, or by phone.  Please be advised, our staff size is relatively small, and our products are popular, and if your phone call is not immediately answered, please leave a detailed voicemail, and it will be returned in the order received.

You may reach us at 800-270-0781, our general hours of operation are Monday - Friday, 10am - 4pm (EST).

Technical Support

When in need of technical assistance, please use the above form to contact us. If you are receiving error notifications, having issues with product functionality or running into other obstacles, please send us as much information as possible. To troubleshoot, we might need your WordPress credentials, product name, and version as well as other detailed information. This is the reason why we do not offer Technical Support by phone. We want to provide our customers with the best customer service possible, so if the matter is highly urgent, please let us know in the subject line, and we will make sure to consider this fact when replying.

Product Suggestions and Ideas

In conjunction with our community forums, we utilize several suggestion-oriented forums powered by UserVoice. Please submit any product-related suggestions there, the UserVoice system helps keep ideas organized, and good suggestions easier to quantify.