Web Hosting Acceptable Use Policy

This Acceptable Use Policy (AUP) has been established by Usability Dynamics, Inc. (UD) for its customers in order to provide guidance about permitted uses of our web hosting services. Violation of this AUP will result in suspension and potential termination of your service.

In the event of a dispute between you and UD regarding the interpretation of this AUP, UD’s interpretation, in its reasonable commercial judgment, shall govern.  By utilizing our services, you agree to the AUP, and certify that your contact information provided to UD is accurate and up-to-date.

Prohibited Content

You may not publish, advertise, endorse or link to any web-based content, including e-mail and forum postings that:

  • Infringe or improperly expose anyone else’s intellectual property, including displaying trademarks, using trademarked words, or facilitating illegal downloads of copyrighted software.
  • Refer to child pornography, bestiality, child erotica, gambling or multi-level marketing “pyramid” schemes.
  • Compromise national security, to include non-compliance with export laws.

Email Usage

You may not utilize UD’s service for the purposes of disseminating bulk e-mail of any kind. Furthermore, you may not utilize a third party API for facilitating bulk email that does not comply with the CAN-SPAM law. If you are unsure of the provisions of this law, please refer to the The CAN-SPAM Act: A Compliance Guide for Business.

Network Abuse

Engaging in the following activities will be deemed as abuse of services, and will result in immediate service termination:

  • Network penetration, system vulnerability scanning and general unauthorized access to data without express authorization of the owner of the system or network.
  • Monitoring data or traffic on any network or system without the authorization of the owner of the system or network.
  • Usage of IRC or IRC-like servers and related programs, including, but not limited to, clients, bots, and servers.
  • Any conduct that is likely to negatively impact network operations or result in retaliation against the UD’s network.

Security

It is your responsibility to ensure best-practice security standards, to include:

  • Enforce password complexity requirements for web-based accounts containing any Personally Identifiable Information.
  • Maintain PCI compliance if processing or transmitting credit card information, to include valid SSL certificate usage.
  • Ensure that software & scripts installed under your account are secure and directory permissions are properly configured.

Cooperation with Law Enforcement

UD will comply with legitimate requests and release requested information to law enforcement entities. Such information may be released without consent or notification to you.

Disclaimer

UD is under no duty, and does not by this AUP undertake a duty, to monitor or police our customers’ activities and disclaims any responsibility for any misuse of the UD network. We reserve the right to modify, update and/or materially change this AUP without notice to you. If you have any questions regarding this AUP, contact us.

Requests for Information

If you have questions regarding this AUP, or need to submit a request, please do so by utilizing the web-based contact form on our contact page.

Reference Materials